Coaching for Leaders & Managers
Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective coaches help inspire people and get them to see how their personal goals link to the goals of the team and the business. This course aims to give leaders and managers the skills to read and motivate; and to achieve 'win-win' situations at work.
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Further Details
Contents:
Day One
Introduction to transactional analysis
Effective leadership and team building
Using the GROW model in coaching
How behaviour and personality influence the way people communicate
Using different styles of language to build rapport
Exercises and role play of current situations
Turn positive action into positive habits & turn setbacks to your advantage
Take personal responsibility for what you know as well as what you need to find out and feedback
Day Two
Introduction to NLP (neuro-linguistic programming)
Communicating more effectively on an individual and group basis
Understanding why conflict is inevitable but can be positive
Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations
Exercises and role play of current situations
Identify the areas of individual, potential causes of stress where you can "take control" and plan a positive course of action
Turn positive action into positive habits & turn setbacks to your advantage
Take personal responsibility for what you know and what you need to find out and feedback.
This Training Course is taught in classrooms in the following locations:
Aberdeen
Edinburgh
Glasgow
Inverness
Belfast
Newcastle
Manchester
Birmingham
Bristol
London E
London EC
London SE
London SW
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
