Business and Report Writing Skills
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Targeted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key.
This course is designed to enable participants to:
Increase their confidence in producing written material
Adopt the principles of business writing style and language
Write effective letters suitable for their purpose
Brush up on punctuation and proof-reading skills
Understand how to produce professional reports.
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Contents:
Writing to communicate: -
Identifying the barriers to understanding the written word
Style and Language
The principles of effective business writing
Accuracy, brevity and clarity
Presenting a positive image
Readability and plain English used to effect
Letter Writing
Using a systematic approach to planning, writing and editing
Effective openings and closings
Using different approaches to convey different messages
Complaints, apologies, getting action, requesting information
Practical exercises
Basic Grammar and proof-reading tips
Punctuation
Common grammatical errors to avoid
Editing and checking the finished document
Minutes
How to draft effective minutes
Reports
Structuring reports, externally and internally
Techniques for breathing life into a report.
