SETTING OBJECTIVES AND PERFORMANCE MANAGEMENT
Setting objectives and performance management can be a daunting and challenging prospect for managers. This two day setting objectives and performance management workshop is designed to help managers become more effective in developing, supporting, coaching and managing the performance of staff.
Delegates will develop new skills and confidence through hands-on practice using proven people management tools, which apply to both teams and individuals. The programme covers how to manage the performance of staff through setting clear objectives and goals, reviews and appraisals and on the job feedback.
Further Details
COURSE OBJECTIVES
Identify appropriate performance standards and competencies
Define and communicate clear performance goals
Hold clear and concise performance review discussions
Develop individual development plans
Monitor and measure performance
Use coaching, mentoring and appraisal to enhance individual performance
Use performance management to encourage individuals to take responsibility for their development
Improve recruitment and retention of staff
COURSE DESIGNED FOR
Managers, team leaders and supervisors who have people reporting to them and who are responsible for managing and developing the performance of others through setting objectives and performance management.
COURSE DURATION
Two Days
MAXIMUM NUMBER OF DELEGATES
Eight
IN HOUSE DELIVERY OPTION AVAILABLE
Yes
COURSE CONTENT
Day One
The Importance of Performance Management - to the Team and to the Business ~
The cost of poor people management
Common barriers to good performance management
Setting Objectives and Clear Expectations ~
Creating and communicating the performance standards for all posts - ensuring common understanding
Using a competency framework
Setting SMART organisational, team and individual objectives
Personal goal setting - clarifying the work outputs, skills and knowledge needed to meet performance expectations
Creating learning and development plans
Linking reward structures to performance change
Day Two
Reviewing Performance ~
Developing appropriate appraisal systems
Reviewing versus objectives - right work in the right way?
Communicating clearly - structuring the review meeting
360 degree feedback versus standard appraisal
Encouraging self-appraisals/reviews
On the Job Coaching and Feedback ~
Motivating individuals and the team
Handling difficult people
Using coaching and mentoring
Giving feedback to make a difference to the daily performance of people - don't wait for a formal review
Identifying and filling skills gaps
Providing support and encouragement
This Training Course is taught in classrooms in the following locations:
Guide Price: £395 1st delegate (£295 for all others from the same organisation)
| Delivery: | Classroom |
| Regions: |
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| Category: | Setting Objectives and Performance Management |
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