MANAGEMENT AND LEADERSHIP SKILLS FOR SUPERVISORS
The central role of every team leader/supervisor is to develop a motivated and committed team which gets results and achieves its goals and objectives, and successful teams require clear direction and strong leadership. One of the key figures in every successful team is the team supervisor. The management and leadership skills this individual possesses has a profound influence on the motivation and commitment of the team and, this in turn affects the results and objectives the team achieves.
This management and leadership skills for supervisors training course focuses on the essential skills and qualities for effective management and leadership, building successful teams and developing and managing a diversity of personalities.
Delegates will have the opportunity to consider practical and straightforward ways to lead, organise and motivate their team in order to achieve outstanding performance and results, learn how to develop staff using different management styles and discuss recruitment, appraisal, delegation and motivation.
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COURSE OBJECTIVES
Identify the key skills and characteristics of successful leaders and team managers.
Understand leadership styles and develop personal strategies for enhancing the effectiveness of your team.
Develop your team's strengths.
Understand how to manage different personalities and encourage mutual respect and co-operation from all team members.
Manage effective team meetings and briefings.
Carry out effective delegation and give constructive feedback.
Resolve conflict and deal with difficult people and situations confidently and positively.
Create and maintain an ongoing action plan for continuous improvement of the team and your individual management and leadership skills.
COURSE DESIGNED FOR
Supervisors, team leaders and managers who are looking to provide clear direction and leadership to their team in order to ensure maximum effort, commitment and motivation in the achievement of team objectives.
COURSE DURATION
One Day
MAXIMUM NUMBER OF DELEGATES
Eight
IN HOUSE DELIVERY OPTION AVAILABLE
Yes
COURSE CONTENT
The Art of Effective Team Management and Leadership ~
Understanding the role and characteristics of a successful leader
Recognising and reviewing your personal style of leadership
Assessing the key leadership skills
Building a Successful Team ~
Identifying the traits of an effective team
Understanding the stages of team development
Distinguishing team roles and responsibilities
Encouraging mutual respect and co-operation with your team
Handling conflict within the team and promoting co-operative behaviour
Motivating to Achieve Results ~
Setting a clear direction
Keeping the team on target
Providing support and recognition
Keeping Communication Channels Open ~
Type and frequency of communication
Team briefings and meetings
Enhancing Team Performance Through Training and Development ~
Developing the skills of individuals
Problem-solving and decision making within the team
Letting team members take greater responsibility - moving towards an empowering environment
Personal Development ~
Creating your personal development plan
Creating your team development plan
