Successful Negotiation Skills
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| Agile Project Management Foundation and Practitioner |
Moving from conflict to a win-win situation
If you struggle to get what you want from people whose help you need but over whom you have little direct authority, you may need to brush up your ‘win-win’ negotiation skills. Successful negotiation helps you to resolve situations where what you want conflicts with what someone else wants. In a win-win situation, you find a solution that is acceptable to both parties, creating a positive feeling all round.
This programme is for you if you are not getting the positive outcomes you want from your negotiations with colleagues or clients. You will look at ways to avoid forcing a decision as success becomes more important than winning.
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Further Details
On completion of this course you will be able to:
Use ‘principled negotiation’ to ensure outcomes are win-win
Plan and prepare for negotiations in a systematic but flexible way
Structure the face-to-face phase so as to maintain control
Apply a trading formula to negotiation
Analyse the style of both parties and the balance of power and adapt as necessary
Programme Focus
Introduction and Objectives
Negotiating styles
What are they?
The appropriateness of each
Balancing different styles
Power and influence
Sources of power
The art of persuasion
Productive tactics
The process of negotiation
The stages
Guidelines for each
Trading concessions
Achieving win/win
Planning and preparation
Deciding your position
Anticipating the other party’s position
Identifying what is important to them and you
Deciding your strategy
Effective communication
Your style and what works
Meeting and greeting
Non-verbal messages
Team negotiations
Coordinating your efforts
Consistent messages
Deciding your roles
Review of Programme
This Training Course is taught in classrooms in the following locations:
Slough
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
