Coaching Skills
Coaching is… “A process providing an individual with feedback, insight and guidance on achieving their full potential in their business, or personal life.”
Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of your personnel.
This programme is for you if
your management role involves advising and developing people. Both practical and interactive, this programme will give you the skills you need to guide others to a realisation of their potential.
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On completion of this course you will be able to:
Understand the differences between coaching, mentoring and training
Explain and apply the techniques of effective feedback
Understand the benefits of effective coaching as a way to improve performance and motivate and reinforce the leadership role
Consider and apply effective coaching techniques and activities for learning
Understand the concept of learning styles and use it to adapt to individual preference
Set clear learning objectives and action plans
Evaluate your effectiveness as a coach
Programme Focus
Introduction and Objectives
What is coaching?
Coaching defined
Where does it fit into the training cycle?
Benefits
The role
Qualities of a good coach
Confidentiality
Relationship management
SWOT analysis
The skills
Active listening
Questioning techniques
Observational skills
Giving verbal instructions
Motivational and developmental feedback
The structure of your session
Frequency, location and format
Setting SMART objectives
Coaching documentation
Action planning
Learning theory
Factors affecting learning
Learning styles
Memory and retention
Action planning
Coaching methods
Case study and role play
Review of Programme
