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Further Details

COURSE OBJECTIVES Understand why mistakes are made. Understand a four step process. Plan and prepare for a selection interview. Identify where you can improve your existing interview techniques and contribute to the interview process with increased confidence. Project a professional image during the interview which puts the candidate at ease. Specify the requirements of the job vacancy to be filled, and maintain a focus on the interview's primary objectives. Identify the criteria against which to select the most suitable candidate for the job vacancy. Use an effective questioning technique to elicit information from the interviewee. Understand how to assess potential in a candidate, and make effective decisions about each candidate based on the information gained during the interview. COURSE DESIGNED FOR Staff who are required to take part in selection and interviewing, or who administrate recruitment, and need to have a good understanding of the recruitment and selection process. COURSE CONTENT Preliminary Considerations ~ Defining the recruitment and selection process Methods of recruitment -head-hunters, recruitment agencies, the media and internal applications Key documents Identifying your role and responsibilities Understanding why mistakes are made Selection Overview - a Four Step Process ~ a) Define the position Define the role and responsibilities Identify the required skills and competencies Prepare check list for interview skills b) Screen the Candidates Agencies Application forms. CV's, telephone interviews c) Interview The introduction Types of interview questions and techniques Behaviour and competency based interviewing Closing the interview d) Document and Decide Objective comparison of candidates Giving feedback, both positive and negative The Interview Environment ~ Preparing the interview room Selecting an appropriate interview time and venue Style of interview - one-to-one, board, panel, who should attend etc. Conducting Successful Interviews ~ Establishing an open environment in which the candidate is encouraged to open up Overcoming barriers to communication Building rapport quickly Positive body language Keeping the interview on track Identifying the candidate's qualities, attributes and skills The importance of employment legislation in successful interviewing What not to ask Interview simulation - delegates will be given opportunities to conduct an interview in a supportive and risk free environment Efffective Questioning and Listening ~ Questioning techniques - open and closed questions Developing active listening skills Probing questions - seeking clarification of answers Note-taking - recording information for future use Interview Review ~ Post interview assessments Reviewing candidate's qualities, attributes and skills against predetermined criteria Selecting the right candidate - evaluating performance, strengths and weaknesses Personal Development ~ Developing a personal action plan

Guide price

£395 1st delegate (£195 for all others from the same organisation)