Performance Management - ILM ENDORSED PROGRAMME
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“A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance.” Armstrong and Baron
Endorsed by the ILM, this programme is designed to develop your performance management skills in order to improve organisational effectiveness and implement a practice of continuous improvement. It uses a variety of models and behaviourist studies to equip you with the knowledge to structure and plan your performance management approach and gives line managers the skills to enable their employees to reach their full potential through effective talent management practices.
To conclude the course, participants will be required to write a 1000-1200 word management report which will be assessed by the Trainer and on successful completion they will receive an ILM endorsed certificate.
On attendance to the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership provides continued learning about management, networking opportunities and up to date information relevant for today's supervisors and managers, via the ILM's resource centre.
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Further Details
On completion of this course you will be able to:
Learn the stages of an effective performance management cycle
Understand the relevance of behaviourist theories in managing people
Understand the benefits of effective talent management
Identify the most appropriate monitoring and measurement tools for your team
Plan, structure and run a performance appraisal meeting
Deal with difficult situations and handle different employee reactions
Identify appropriate methods to develop the skills and knowledge of individuals and teams
Programme Focus
Introduction and Objectives
Introduction to the ILM Endorsed Programme
Membership and benefits
The assessment and criteria
The purpose of having a performance management process
The benefits of talent management
High performance versus satisfaction
The performance management cycle
What the Behaviourists say
Setting performance measures
Performance standards
Personal objectives
SMART objectives
Monitoring performance
Ways of monitoring
The importance of regular performance reviews
Giving feedback
Managing satisfaction
Development methods
Learning styles and the learning cycle
Structured training versus individually tailored learning
Identifying and investing in talent
Coaching and mentoring
Skills required
Listening
Questioning to promote discussion
Reflecting back
Three step feedback model
The appraisal meeting
Preparation
Succession planning
Running the meeting
Self Assessment
The do’s and don’ts of appraisals
Dealing with appraisee reactions
Maintaining motivation
The top motivators and misconceptions
How to apply motivation into performance management
Key principles of motivation
Writing a Development plan
Review of Programme
This Training Course is taught in classrooms in the following locations:
Slough
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
