New Manager Programme
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Building a foundation for excellence in management
As someone new to management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a manager you have had, who has mentored and inspired you. You too can become an influential manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people.
This programme is for you if you are new to a management role and want to learn the tools and techniques that will give you a firm foundation upon which to build your career in management.
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Further Details
On completion of this course you will be able to:
Understand the dynamics of managing people
Appreciate the manager’s role and responsibilities
Understand how to modify your management style to suit individual personality types
Acquire the confidence to implement new practices
Understand motivational factors and how to apply them
Programme Focus
Introduction and Objectives
Being today’s manager
Define the role of the manager
Self assessment
Setting standards for yourself and others
Responsibilities, context and challenges
Characteristics of an effective manager
The management process
Agreeing goals
Setting SMART objectives
Action planning
Involving the team
Allocating work
Supporting and monitoring results
Managing yourself and your time
Time stealers
Prioritising tasks
Focusing on results
Developing your management style
Using your personal style to maximise results
Personal strengths and blind spots
Communication
Effective listening
Powerful questioning
Assertive communication
Delegation and motivation
Getting the best out of people
Developing and 'stretching' people
Managing people and performance
Strategies for managing difficult people and situations
Coaching for performance
The performance management process
Action planning
Review of Programme
This Training Course is taught in classrooms in the following locations:
Slough
London EC
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
