Further Details
This Excelerator programme will enable you to:
- Identify how best to communicate to colleagues and senior managers when voicing ideas and concerns
- Handle difficult situations in a confident, productive manner
- Maximise the use of language and body language to increase assertiveness
- Forge more effective working relationships
- Make a more pro-active, confident contribution to the organisation’s success
Programme at a Glance
- Understanding the role of assertiveness in the workplace
- Assertion, non-assertion, aggression: getting the balance right
- Overcome the barriers: what stops us being assertive?
- Achieving success through positive thinking
- How to manage aggressive people and reduce conflict
- Using and receiving praise and criticism constructively
- Saying “No!” politely and positively
- Using voice and body language to gain impact
- Don’t look back: becoming assertive and staying that way
Guide price
£1785 per day (max 10 people) |
