Managing International Teams in a Matrix Organisation

Course Objectives

By the end of the course, delegates will have:-

Identified the skills required to manage people from a distance
Identified their strengths and areas for development
Reviewed methods of creating a team spirit despite the remote working environment
Overcome the barriers to effective communication with the team
Developed a greater awareness of the values, attitudes and behaviours of different cultures
Reviewed methods to achieve change within the team to improve results
Reviewed methods of empowering your team
Prepared an action plan for implementation in the workplace
Course Contents
Managing People from a Distance
Identify the skills needed to manage people remotely

Review your skills against the profile

The Role of the Leader
Creating the right environment

Keeping communications a priority

Evaluating skills levels within the team

Creating a Team Spirit
Communication

Barriers to effective communication

One to one meetings

Empowering your team

Strategies for international team building

Organisational culture

Strategies and solutions for effective team working

Examining attitudes, values, assumptions, stereotypes and inter-continental cultural themes

Managing Change

Working with your team through change

The need for change and the practicalities of achieving it

Motivation and Commitment
Motivating from a distance

Gaining commitment from your team

Supervision and Control
Being aware of problems created by distance

Managing problems as they arise

Keeping control of your team and their activities

Personal Development Action Plan
(Implementation Plan for action points agreed within the programme, with timescales for achievement)

Course Duration
Two Day