Assertiveness Skills for life
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"The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and well being of others."
Sharon Anthony Bower
A highly recommended course for anyone wishing to engage in more productive working relationships. Whilst some are naturally more assertive, we can all learn to be positively assertive whilst maintaining and even improving our relationships. This course will build on individuals' self esteem and confidence. It offers practical frameworks for adopting Assertive behaviours whilst constructively managing situations or people they potentially find difficult.
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Further Details
Learning Objectives
•Recognise the difference between Assertive, Passive & Agressive behaviours
•Recognise our own rights and the rights of others
•Understand our own drivers and overcome confidence issues
•Use body language to aid assertive communication
•Confidently apply positive Assertion
•Learn strategies to Manage potentially difficult people and situations.
•Develop a sustainable Action Plan for the workplace and life
Course content, techniques & Materials:
An interactive day in a supportive environment that encourages us to challenge unhelpful beliefs and develop positive behaviours. We employ the Transactional analysis model to examine behaviours and our drivers. We examine real life scenarios and apply relevant models and frameworks. Course books and slide sets are provided. Delegate follow-up by email or phone coaching is offered.
This Training Course is taught in classrooms in the following locations:
Birmingham
Cardiff
Bristol
Gloucester
Swindon
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
