Introduction to Management
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3 day course available as no cost as voluntary training or a nominal cost as a promotional activity. The training is designed as a 3 day intensive programme looking at management at an introductory level. Formal lesson delivery, group discussions, case studies and exercises are used during the 3 days. Management training is conducted at a relatively fast pace and is designed as participative, although not team building orientated.
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Programme Content:
* Managers role
* Responsibility of management
* Tasks as a manager
* Transition to management
* Success criteria as a manager
* Key challenges as manager
* Personal goal and setting objectives
* Time management importance
* Time of others and yourself
* Delegation and task sharing
* Know, when and to whom to delegate tasks and responsibilities
* Employee motivation
* Motivation characteristics
* Motivation in practice
* Less motivated employees today
* Providing feedback
* Successful and effective meetings
* Listening to employees and stakeholders
* Monitoring and controlling employees and appraisals
* Setting employee goals
* Disciplinary procedures and main responsibilities
* Recruitment procedures and retention
* Training and developing
* Work based learning
* Training requirements
* Problem solving and process
* Importance of decision making
