Persuading and Influencing Skills
This influencing training course is designed for people who have to positively influence others to achieve satisfactory outcomes. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with others and reach satisfactory outcomes that both parties find acceptable.
Description of Course
This one-day course covers the essential elements of persuading others. This influencing training includes a series of exercises to develop delegates' understanding and skills. During the course delegates will identify their own style of influence and discover how the motivational requirements of different individuals can be used when aiming to influence and persuade. Delegates complete a carefully designed questionnaire to aid their discovery of their individual approach and other expectations. Delegates find this exercise particularly interesting as it provides an insight into why different people are influenced by different approaches.
The course focuses on how to communicate persuasively without resorting to high pressure tactics and includes many key tips and techniques that can be instantly applied to influencing and persuading situations.
Persuading the ability to influence is considered to be one the core skills in that virtually everyone who deals with people, has to do from time to time. The elements of influencing training will help people to be more influential when dealing with others, whether they are external customers or internal colleagues, staff or other departments.
Investing in influencing training will provide improved results in terms of improved outcomes, better working relationships and higher productivity. Understanding how to reduce upset and angst in the workplace is also a benefit of attending the course.
This course is run by trainers that have many years experience in persuading and having to be influential in many different situations. They are able to understand the different scenarios that individuals face on their day to day working life.
This influencing training course incorporates a great deal of research into human psychology and boils down the information into easy to use tools for delegates to implement in situations. Therefore delegates not only have useful background information but a tool kit of techniques to become more peruasive.
The Principles of Influencing People
Persuasive Communication Skills
Finding out What Others Want
The Art of Using Conversational Questions
Using Summaries to Help Understanding
Structuring the Conversation
Your Communication Style
How to "Sell" Your Ideas to Others
How to Deal with conflict and Disagreement
Positive Behavioural Techniques
Delivering a Difficult Message
Dealing with Objections and Challenging Questions
The Principles of Negotiation
Achieving Mutually Satisfactory Outcomes
Monitoring Agreed Action Plans
This Training Course is taught in classrooms in the following locations:
Guide Price: £535.00