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Total Quality Management (1 day)

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Training course summary

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In order to achieve the very highest standards of quality and customer satisfaction it is necessary to embed quality right across the organisation, in everything it does and with all staff. This is the underlying philosophy of Total Quality Management. This course provides a comprehensive look at Total Quality Management, what it is, how it can be used in all organisations and what the benefits are.
Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

At the end of the course participants will be able to: Discuss the concept of Total Quality Management Apply the ideas of Total Quality Management to their organisation Identify useful quality improvement techniques Describe how Total Quality Management can be introduced into their place of work

Guide price

private courses from £895 + vat

 

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