This 2-day Introduction to Sales programme has been designed to develop the sales and service skills of any sales or service person working in face-to-face or telephone sales. The course content covers all of the essential elements required to build effective rapport, understand the customer’s needs and gain commitment to a sale. The sales through service approach that is developed in this sales course is guaranteed to increase sales and customer retention levels.
This interactive course provides delegates with the key skills required to deliver excellent customer service to all prospective and existing customers in order to maximise the sales potential of any SME.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use