Further Details
At the end of the programme of team training students will understand and be able to:
• Apply the principles of the Six Sigma DMAIC performance improvement model
• Establish the “Voice of the Customer” in defining the required performance standard
• Use a number of measurement approaches and tools to establish current performance.
• Use appropriately a number of basic analysis tools and techniques to establish the root cause of a problem.
• Recognise the difference in approach and techniques for incremental and redesign improvement strategies and know how to decide on the correct approach.
• Establish ongoing process controls and process governance structures.
Guide price
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