Further Details
This intensive three-day course focuses on the essential skills business people require to analyse and improve or redesign their processes and manage the people change process.
• Develop a business process strategy to meet stakeholder needs.
• Analyse, improve, design and develop processes to meet stakeholder needs.
• Align technology, organisation, and facilities with the business process strategy and design.
• Apply their knowledge to manage process projects effectively.
• Identify, clarify and manage business benefits arising from process change.
• Discuss the fundamental challenges in getting people to change and for that change to be sustained.
• Understand and be able to apply the key steps required to successfully manage people change.
• Establish appropriate governance structures for process and people change
Guide price
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