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Emotional Intelligence - Organisational

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Training course summary

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Learn to measure and enhance your organisation’s Emotional Intelligence and build stronger relationships with customers, partners and suppliers

Regions:
  • South East England
Delivery:
  • Public
Category:
Difficulty:
  • Intermediate

Further Details

If people who are Emotionally Intelligent (EI) perform much better and achieve more than their colleagues, could this be true of organisations as well? Could they perform better in their chosen sector?

You may have good products and good market position, but it remains true that ‘people buy people’ and that eventually, even with sophisticated technology, customers and suppliers need to relate to the organisation and people in person. However, an organisation which is emotionally disjointed can appear to its customers, partners and suppliers as ineffective - leading to a loss of confidence.

This workshop lets you measure the EI of your organisation and examine the factors which make it Emotionally Intelligent. You will have the opportunity to critically examine your organisation and identify potential areas for improvement. It will help you create a plan to build a cohesive organisation which is clear about its purpose, well structured and with systems which support its business goals. You will learn how to make your organisation a place where individuals can display emotional intelligence and thereby enhance the organisation’s EI quotient.

Outline of the Workshop
 Understand the background concepts
 Explore your organisation’s Emotional Intelligence profile
 Learn how to create and maintain an emotionally intelligent organisation
 Discover how organisations can reduce and damage their Emotional Intelligence
 Develop an organisational development plan
 Discover techniques for enhancing your organisation’s emotional intelligence

Benefits of attending – you will leave the event with:
 Concepts that make sense of EI in the workplace
 A profile of your organisation’s emotional intelligence
 The know-how to enhance your organisation’s emotional intelligence
 A deeper understanding of how you can support the EI of individuals

Who should attend?
This workshop is designed for directors, (senior) managers and those who are responsible for the strategic well-being of their organisation. It is aimed at those who recognise that there is more to a competitive service edge than product or technical superiority and want to make their organisation one that people want to work for, partner, deal with and supply.

When: 7th July

Workshop leaders: Marilyn Tew and Tony Mann, Resource Strategic Change Facilitators

Guide price

£435

 

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