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Balanced Business Scorecard (2 days)

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Training course summary

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At the highest level, the Balanced Scorecard is a framework to help organisations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behaviour. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. Over the last decade the Balanced Scorecard has become established management best practice for many of the world’s leading businesses. This two-day course covers the structure, process and challenges of building, implementing and using a Balanced Business Scorecard to improve performance and to put strategy at the centre of key management processes and systems including incentive schemes and resource/budget planning activities.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Not applicable

Further Details

The course is a lively mixture of theory and work on case studies. At the end of the course students will be able to: • Describe the structure and typical content of a Balanced Business Scorecard. • Translate an organisations strategic themes and objectives into a Balanced Scorecard. • Use a Balanced Scorecard in a management-for-results environment. • Know how to use the Balanced Scorecard to align operational activity with strategy. • Use best practice approaches to overcome obstacles and challenges. • Understand the Change Management implications of implementing a Balanced Scorecard.

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