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Further Details

Part 1 - Knowledge based training and assessment (22.5 hours)

Part 2 - Practical scenario based training and assessment (7.5 hours)

Part 1 - Knowledge based training and assessment

This section of the course covers the following topics:

Role and responsibilities of security officers
Customer care and social skills
Fire safety
Health and safety
Dealing with incidents and emergencies
The Law (civil and criminal)
Procedures for the control of keys and equipment
Assignment instructions
Reporting
Part 2 - Practical scenario based training and assessment

This section of the course covers the following topics:

Communication skills
Conflict management

Guide price

£225 (+VAT) Discounts are available subject to conditions.