What is the difference between aggressive, passive and assertive behaviour? This one day workshop will enable you to clearly identify these three styles of behaviour, avoid confrontation, and work in harmony with others. This programme will show you how.
During this one day course you will cover the following subject areas:
Assertive, aggressive and passive behaviour
Two way communication
Body language
Saying no
Stress stoppers
The compromise
Question and listening
Making requests
Manipulative behaviour
The calming influence
Working with others
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use