Written Communication Skills

Virtual teams, remote working, distance learning and fewer meetings are among the many reasons why e-mail and written reports and recommendations are increasingly being used in business.




In this context, good written communication skills are essential for both:


 organisations (competing for contracts and business, communicating with customers, seeking partnerships and alliances)


 and for individuals (looking to increase their ‘value’ to their employer).




This hands-on workshop will help you ‘break the mould’ in your written communications – clearly identifying the audience, style and message as you learn to prepare for, plan and write all kinds of communications quickly and clearly. It uses exercises and samples throughout to drive home the lessons being learnt at each stage.




Outline of the Workshop


 Understand the benefits of better written communications


 Key considerations when tasked with writing a document


 Preparation and planning


 Mind Mapping


 Identifying information that is both relevant and required


 Writing style and recipient considerations




Benefits of attending – you will leave the workshop able to:




 Use a structured approach to writing any document that will enhance the effectiveness of your business writing


 Understand the different content and construction required in different situations


 Anticipate the mindset and expectations of recipients


 Write more quickly and clearly in any business situation




Who should attend?


Anyone who regularly has to produce written documents at work and feels that they could communicate their message better or write more quickly.




When: 12th June




Workshop leader Andrew Littley