Facilitation

The era of the all-powerful manager has passed. We now work in a more co-operative, empowered environment in which the manager or team leader must draw on the expertise of work groups and project teams. As a result, the manager must act as a facilitator for much of the time.




In this workshop, Tony Mann shows you an exceptional facilitation model - the Process Iceberg© - and explains how facilitation is used by many different organisations to develop their business. He also demonstrates a range of creative thinking techniques, which will give you a toolkit to tackle difficult situations.




As well as building your personal facilitation skills, the workshop will help you see how facilitation skills could be developed and applied throughout your organisation.




Throughout the workshop, participants will use practical exercises and demonstrations to understand the Process Iceberg model and the tools and techniques of facilitation.




Outline of the Workshop


 The benefit of using a facilitative approach to business


 Recognising uncertainty and its disabling effects


 Understanding the role and responsibilities of the facilitator


 Mastering the key skills of an effective facilitator


 Stages of organisational and group maturity - from functional to process-aware


 Practising creative thinking and process techniques






Benefits of attending – you will leave the event knowing:


 The concepts, tools and techniques of effective facilitation


 What other organisations have learned from using facilitation – and how you can benefit from using it


 How and when to intervene strategically and tactically


 Why organisations, teams and groups fail to deliver – and how to put it right


 Effective techniques for tackling any business task




Who should attend?


This workshop will benefit anyone in a managerial or team leader role, but particularly HR/Personnel managers in organisations looking for all staff to act in a facilitative way towards each other, customers and suppliers.




When and Where: 4th March, Leeds




Workshop leader: Tony Mann, Resource Strategic Change Facilitators