ILM Level 2 Award in Team Leadership

Who should attend
Practising or aspiring team leaders or those who have experience but no formal training will benefit from this training for team leaders.

Benefits of attending
By the end of this training for team leaders, delegates will:
understand the skills needed to operate effectively as a team leader
be aware of the behaviours and attitudes necessary at this level
feel more confident to be able to undertake their role
be able to apply their learning in the workplace
Course structure
Benchmarked to national standards, the ILM Level 2 Award in Team Leadership is designed primarily for developing team leaders. It is delivered by experienced tutors who have themselves held management positions. Training is practical, participative and linked back to the workplace. Tutors explore the knowledge, skills and attitudes that are required for effective team leadership.

Key topics
Developing yourself as a team leader
The roles, functions and responsibilities of a team leader
Limits of authority and accountability
Personal skills and abilities for effective team leading
Using reflective learning skills to improve performance
Receiving and responding positively to feedback
Action planning techniques
Workplace communication
Stages in the communication process
Barriers to communication and how to overcome them
Advantages and disadvantages of a range of direct communication methods
Aspects of face-to-face communication (appearance, impact, body language, etc.)
The importance of keeping records of one-to-one oral communication
Motivating the work team to perform
Organisational employment policies (time-keeping, absenteeism, conduct, performance) in relation to team members’ performance
Identifying under-performance and the extent of a team leader’s authority
Interpersonal behaviour and its impact
Motivational models at work
Personal and organisational objectives
Use of feedback to optimise performance

Assessment
This training for team leaders requires delegates to carry out work-based assessments for each unit, in the form of reflective reviews. These are to be completed in the delegates’ own time. Team leaders will also be expected to develop action logs to implement in the workplace and thus ensure that they transfer their learning back to the job role.