Cultural Awareness Course
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The aim of this workshop is to help delegates understand different cultures amongst their workplace and service users. Appreciating intercultural differences ultimately promotes clearer communication, breaks down barriers, builds trust and strengthens relationships.
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Further Details
CONTENT:
Importance and relevance of cultural awareness and
equality and diversity within the workplace and
community environment.
Overview of equality duties: purpose, importance and
relevance to service delivery; improving external
relationships, representation, strengthening internal
relationships
An awareness of legislation, equality and diversity
principles and discriminatory practices
Understanding your diverse workforce – multi racial
workforce management
Understanding your diverse service users
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
