Assertiveness
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Assertiveness is the skill of being able to declare and maintain one's claim to rights' and 'assert oneself' as: 'insists on one's rights'. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights.
Assertiveness training with fresh Thinking involves participants in realising their own rights and the rights of others in the workplace. Our practical activities allow participants to practice expressing their views, opinions and ideas and to listen to the views, opinions and ideas of others.
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Further Details
• What is Assertion? – The Definition of Non-Assertive Behaviour – The Definition of Aggressive Behaviour - Verbal Aspects of Behaviour - Non-verbal Aspects of Assertion, Aggression and Non-Assertion - Your Assertiveness Rights
• Identifying How Assertive are You?
• Assertive Techniques - Types of Assertive Behaviour
• Beliefs - How do Beliefs Affect our Behaviour? - Modifying Beliefs – Creating a New Assertive Belief
• Assertiveness skill in action - Making Requests - Refusing Requests - Disagreeing and Stating your Views - Giving Praise - Receiving Praise - Giving Bad News
• Assertiveness Skills Development Plan
This Training Course is taught in classrooms in the following locations:
Hull
Northampton
Taunton
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
