Level 2 National Certificate for Door Supervisors

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WE WOULD NEED A GROUP OF 12 TO RUN A COURSE.

The Level 2 National Certificate for Door Supervisors is designed for those who wish to work in the industry; and is awarded to those who pass two examinations covering the basic knowledge and responsibilities of the occupation. Successful completion of the course is one of the requirements you need to satisfy in order to qualify for an SIA Door Supervisors Licence. Please Contact Us for further information.

Delivery:
  • Classroom
Regions:
  • North East England
  • North West England
  • The East Midlands
  • The West Midlands
  • Wales
  • South West England
  • South East England
  • London
Category:

Further Details

Content

Unit 1
Roles and Responsibilities of Door Supervisors

• the role of the door supervisor • behaviour standards • customer service skills • health and safety at work • civil and criminal law • the law in relation to licensing • equal opportunities • young persons • how to comply with regulations as a door supervisor • searching people • eviction / ejection • offensive weapons • first aid and emergencies • drugs • arrest • incident recording and scene preservation

Unit 2
Conflict Management for Door Supervisors

• introduction to communication skills • self-awareness • avoiding conflict • effective communication and customer service skills • recognising and defusing conflict • maintaining space • defusing high risk conflict • resolving and learning from conflict

The Course

The full Course is delivered over 30 hours (15 hours per Unit), normally four full days, or over multiple sessions of equivalent length … but read on … We have no problems fitting in with existing work shift patterns and are happy to teach the course early morning, late evening or overnight if required! The Course can be tailored to reflect your particular work environment if delivered as a ‘closed’ course – that is solely to you or your employees. Individuals are welcome to join an ‘open’ course where participants will be drawn from a wide variety of different companies and organisations.

This Training Course is taught in classrooms in the following locations:
Durham
Darlington
Harrogate
Hull
Leeds
Newcastle
Sunderland
Cleveland
Wakefield
York
Blackburn
Bradford
Bolton
Carlisle
Chester
Crewe
Blackpool
Huddersfield
Halifax
Liverpool
Lancaster
Manchester
Oldham
Preston
Stockport
Warrington
Wigan
Cambridge
Colchester
Derby
Doncaster
Ipswich
Leicester
Lincoln
Nottingham
Norwich
Peterborough
Sheffield
Birmingham
Coventry
Stoke on Trent
Telford
Dudley
Hereford
Northampton
Worcester
Walsall
Wolverhampton
Cardiff
Llandrindod
Llandudno
Newport
Swansea
Shrewsbury
Bath
Bournemouth
Bristol
Dorchester
Exeter
Gloucester
Plymouth
Swindon
Salisbury
Taunton
Torquay
Truro
St. Albans
Brighton
Chelmsford
Canterbury
Guildford
Hemel Hempstead
Luton
Medway
Milton Keynes
Oxford
Portsmouth
Reading
Redhill
Stevenage
Slough
Southampton
Southend on Sea
Tonbridge
Bromley
Croydon
Dartford
London E
London EC
Enfield
Harlow
Ilford
Kingston upon Thames
London N
London NW
Romford
London SE
Sutton
London SW
Twickenham
Southall
London W
London WC
Watford

Guide Price: Available on request, please contact us