Further Details
What is the difference between assertive, passive and aggresive behaviour?
How do I recognise these differences?
What are the situations where people might not use assertive behaviour?
What are my personal rights in asserting myself?
What techniques are there for dealing with aggressive and passive behaviour?
Action and learning points
Reconise the difference between assertive, aggressive and passive behaviour
Consider some situations and some results of not behaving assertively
Examine our personal rights in asserting ourselves
Have some techniques for dealing with people who behave non assertively
What is stress?
What are the causes of stress?
How to recognise if stress is a problem for you.
Reducing the stress
Relax!
Understand the nature, causes and consequences of stress
Recognize the tell-tale signs and your ‘personal triggers’
Create a practical strategy to improve your personal ‘coping’ mechaniss and gain more effective control over your stress levels
Guide price
£120 |
