The Process-Driven Business

While processes, like arteries, carry the lifeblood of a business, they are too often overlooked. Organisations still tend to be described in terms of their hierarchical structure.





This workshop draws together the opportunities that can accrue to business managers who are prepared to define their total business in terms of its process.





Delegates explore the benefits of adopting a process view of their organisation from developing strategy through all aspects of design, development, operating, improving and managing the critical business processes.





Outline of the Workshop


 Differentiating between process, project and functional cultures


 The Strategic Process


 Explore the characteristics of an effective process


 Defining structure through effective process design


 Examining process responsibility accountability and involvement


 The process management framework





Benefits of attending – you will leave the event able to:


 Re-examine your business from design to delivered product or service


 Turn functions into processes


 Bring structure, measurement and control to project based activities


 Begin to measurably improve your business performance





Who should attend?


This workshop will be of particular interest to any manager with responsibility for process improvement who sees process excellence as a route to business excellence.





Where and when: 28th January, Wyboston Lakes
Repeated: 14th April and 2nd October





Workshop leaders: Bob Burton and David Clegg, Back-On-Track