Selling with IMPACT

Impact Selling Skills is a highly interactive and versatile needs-based training programme, which will take delegates through the key stages of a successful sales call. The Impact training programme develops highly skilled sales technique through a series of realistic sales exercises and activities, encouraging delegates to practise and improve the core skills which support each stage of the sales call.

Who Should Attend
The Impact Selling Skills programme is tailored to meet the needs and experience of delegates attending. The IMPACT sales model is ideal for people new to the sales role - for more experienced delegates, our development programmes uses the same model to challenge their current approach, sharpening existing skills and bringing new and more effective selling techniques into their calls.

Benefits
Delegates will gain a clear and structured understanding of needs-based selling and will practice the core skills which generate customer commitment and generate sales.

Programme Content

Sales call objectives
Introductions and rapport building
Meeting the customers needs
Productive questioning skills
Active listening techniques
Identifying and handling objections
Persuading the customer
Asking for the business
Generating commitment
Closing with confidence

This course offers practical solutions for handling objections and overcoming indifference which will help delegates to close assertively and drive the business forward.