Sales Negotiation Skills
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Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues.
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Further Details
Who Should Attend
Managers, supervisors, team leaders, team members, sales and business development executives, in fact, everyone one directly involved in customer and colleague negotiations will benefit from attending this course.
Benefits
Delegates attending the course will leave with a far greater understanding on the ways in which they can develop a more assertive, persuasive and influential negotiation style which will drive success and bring enormous professional benefits.
Programme Content
Negotiation - The Fundamental principles
The 4 phase model of negotiation
Negotiation styles
Using negotiation techniques assertively
Assertive behaviour in the professional environment Evaluating your levels of impact and influence
Assertive language and techniques
Negotiating win-win outcomes
Best practice, case studies, and examples
Principles in practice - exercises and activities which will help you to refine and improve negotiation technique
This Training Course is offered "in house" at the following locations:
Leeds
Liverpool
Manchester
Derby
Leicester
Nottingham
Birmingham
Coventry
Telford
Dudley
Worcester
Walsall
Wolverhampton
Cardiff
Newport
Shrewsbury
Bristol
Oxford
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
