Sales Negotiation Skills
What topics are covered by the course?
• Negotiation - The Fundamental principles • The 4 phase model of negotiation • Negotiation styles • Using negotiation techniques assertively • Assertive behaviour in the professional environment • Evaluating your levels of impact and influence • Assertive language and techniques • Negotiating win-win outcomes • Best practice, case studies, and examples • Principles in practice - exercises and activities which will help you to refine and improve negotiation technique
Who should attend?
Managers, supervisors, team leaders, team members, sales and business development executives, in fact, everyone one directly involved in customer and colleague negotiations will benefit from attending this course.
What will I be able to do on completion?
Delegates attending the course will leave with a far greater understanding on the ways in which they can develop a more assertive, persuasive and influential negotiation style which will drive success and bring enormous professional benefits.
How will I be assessed?
feedback and open forum discussion
Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues.
This Training Course is offered "in house" at the following locations:
Guide Price: Price on Enquiry