Professional Communication Skills
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Professional Communication Skills is designed to make delegates more aware of the impact of different styles of communication, personal preferences and situational effectiveness. The programme explores the benefits and possible downsides of diffrent forms of communication. Delegates are encouraged to assess their current approach, the way they are perceived by colleagues and explore a range of alternatives which will help to improve personal effectiveness.
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Further Details
Programme Benefits:
Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.
Programme Content:
Communication styles
Verbal communication
Succinct business language
Non verbal communication
Telephone manner
Written communication
Assertive communication
Preferred communication styles
Personal and professional challenges
Situational effectiveness
Personal action plan
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
This Training Course is offered "in house" at the following locations:
Leeds
York
Chester
Liverpool
Lancaster
Manchester
Warrington
Derby
Leicester
Nottingham
Birmingham
Coventry
Stoke on Trent
Telford
Dudley
Northampton
Worcester
Wolverhampton
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
