Assertiveness Training
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Who should attend:
Managers and employees in any part of an organisation.
People who have been out of the work situation for some time.
Employees or managers who want to improve their confidence and self esteem.
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The objectives of this course:
To highlight what Assertiveness really means.
To illustrate the importance of knowing what Motivates you and others.
To show how knowing what others expect of you can help.
To demonstrate how to build Self Confidence and Self Esteem.
To highlight how to overcome your Doubts and Fears.
To show how to develop Interpersonal Skills.
To illustrate how to become an Active Listener.
To demonstrate how to use Body Language and Voice Tone Assertively.
To show how to develop Positive Thinking.
To illustrate how to use Assertive Techniques.
To demonstrate how to handle Difficult People or Situations.
To highlight how to say No without being offensive, defensive or aggressive.
