Communication Skills Two Day Course
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This two-day Public Communication Skills Course provides participants with the opportunity to understand how communication works and how to communicate with confidence and flair.
You'll look at what works about the way you communicate, what gets in the way of you being a more effective communicator and then a raft of tools and techniques to help you be more adept and self-assured.
This is a practical two days filled with exercises, games and discussion which will give you skills to handle difficult and tricky situations and give you more choice in the way you communicate with others.
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Further Details
Communication Skills Course Objectives :
* Understanding how communications work
* Gaining active listening and responding skills
* Seeing things from other points of view
* Managing your assumption more effectively
* Understanding your own strengths
* How others may see you
* Looking at body language
* Increasing confidence
* Difficult people or situations
* Filling up your communications tool kit
* Expanding your options in potentially difficult situations
Communication Skills Course Programme
The course content may include many of the exercises listed below, and any additional material that the trainers feel is relevant to the delegates on the day.
Day One
Introduction
We will share Impact Factory's underlying principles, how we work and explain how we intend everyone gets the most value out of the communication skills course.
Everything we do is participative and interactive. There will be work in pairs, small group work, games, processes and exercises designed to stimulate, challenge and develop people's knowledge and skills. They are also fun!
What else would you like out of a communications skills course?
A chance for our delegates to add anything they would like from the programme. The Communication Skills Course will be adapted and changed as we go along to better fit their needs.
Communications dynamic - how it works
This is an introduction to the dynamics of face-to-face communication skills - looking at what affects the participants and how they might take more charge of situations.
It gives an overview of how communication works at its best, identifying where it can go wrong. We 'unpick' all the elements that go into effective communication and explain to people how they can be more in charge of the communication dynamic.
The day will be based around this key aim, with delegates being given the opportunity to practice and experience each section.
Vocal Tone and Communication
We have a range of exercises which experiment with the effects of variations of tone.
Each person will have the chance to identify their usual default style and also consider how their tone affects the way that they may be perceived.
From there we will practice ways to turn up and down different aspects of our natural communications style. In unpicking how to achieve the tone you choose, participants can see how they can do so consistently.
How Words Communicate
We have fun looking at ways to deliberately mangle our message and bury its meaning under waffle, padding and jargon. The premise being that if we know how to make our communications worse, we can also see how to make them clearer.
From here, we may get to share one of our best communication skills exercises which offers everyone a failsafe way to deliver a clear key message.
This Training Course is taught in classrooms in the following locations:
London N
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
