Body language comprises almost 80% of human communication. It is of great importance in all business and social situations. When conflict is apparent between the spoken word and the messages the body sends out, the body language is the stronger, and people tend to believe the message they see rather than the one they hear. This course teaches the student how to 'read' and use body language more effectively to avoid creating confusion and to maximise co - operation, demonstrates how body language indicates aggressive, assertive and submissive behaviour, and promotes an understanding of the difference between congruous and incongruous body language.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Terms of use