Body Language
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Body language comprises almost 80% of human communication. It is of great importance in all business and social situations. When there is conflict between the spoken word and the messages the body sends out, the body language is stronger, and people tend to believe the message they see rather than the one they hear. This course shows you how to ‘read’ and use body language effectively to avoid creating confusion and to maximise co-operation, and promotes an understanding of the difference between congruous and incongruous behaviour.
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Subjects included in the course:
An Introduction to Body Language
Feeling Communication
Verbal and Non - Verbal Communication
Games We Play
Masks We Wear
The Only You I Know Is Me
Students obtaining 70% or more marks in the final examination receive a Certificate of Competence.
