Sales Training - Sales Skills for Non Sales People
Who Will Benefit From The Course?
Office staff
Customer service representatives
Admin staff
Accountants
Solicitors
Services engineers
Technical support staff
Any member of staff within a customer facing role
What Will You Gain From the Course?
● Create a strategy for selling
● Successfully present ideas and create options
● Effectively and efficiently build rapport
● Ask questions to establish the other persons needs
● Be confident in selling and in closing the sale
Course Agenda
Introduction & Objectives
● What is selling and why do we sometimes need to do it?
● Identifying the sales cycle
● The outcomes of a sale a business transaction and a feeling
● Taking the fear out of selling
● Preparing and planning to sell
● Relationship building
Lunch
● Structuring a sales call and asking the right questions
● Solving problems, handling objections
● Presenting ideas and creating options
● Why do some people say no?
● Moving and managing obstacles
● Practical strategies for winning sales
Q & A and actions
Close
Your trainer for this course
The training programme will be delivered by Paul Routley FInstSMM UK Training Manger of Real Selling Sales Training (a profile of the trainer can be provided upon request)
Paul Routley is an award winning trainer and one of the countries leading authorities on modern sales techniques. During his career Paul has lived and worked in more than ten European countries including Germany, France, Sweden, Italy, Switzerland, Holland, Belgium and Ireland.
Paul has been responsible for the development of our unique customer focused sales model and system. With close to twenty years experience in sales at all levels, within a wide variety of markets Paul is one of the UKs leading trainers, Paul is a fellow of the institute of sales and marketing management and is currently in the process of writing his first book on modern selling.
Further Details
Recent delegate feedback from this open sales course
Feedback score average
Course content 99.3%
Course notes 99.4%
Presentation 99.8%
Knowledge of training staff 99.2%
In meeting objectives 99.7%
Included Within The Workshop Fee:
Pre training assessment of your Linkedin profile
Individual Course Manual
All Course Materials
Post training support material
Comprehensive post training support for every delegates including email and telephone support
Lunch and refreshments throughout the day
Course Certificate
Personal action plan
Post Training Support
Post training support material
Structured 8 week email support programme
Personal action plan
Direct contact with your course tutor
Unlimited email support
Weekly Tips Newsletter
This Training Course is offered "in house" at the following locations:
Guide Price: Upon Request - Call 01634 612340 for prices and group discounts
Other Sales Fundamentals courses
| Delivery: | In house |
| Category: | Sales Fundamentals |
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2013. All rights reserved.
