Leadership Development Program

Objectives
By the end of this program delegates will be able to;

Understand the key principles of effective leadership;
Identify the challenges faced in leading others;
Identify their preferred leadership style and approach;
Demonstrate essential leadership strategies and techniques.

Course Content
The Leadership Development program consists of a mixture of classroom based training, role-plays, discussion groups and includes a minimum of 4 post course assignments plus one written report. Below is an overview of the topics that are covered. (Please note that if this course is delivered on an in-house basis, the content can be tailored to meet your specific requirements and address any issues you may have.)

Action Centred Leadership
o Introduction to the fundamentals of leadership
o Appreciating the implications of different leadership styles
o Delegation, motivation, communication, organisation and assertive behaviour
Effective Leadership
o Understanding how to get the best from yourself and others
o Improving awareness
o Improving your decision making skills
o Improving you interpersonal skills
o Appreciating the importance of trust
o How and when to coach effectively
o Recognising stress in members of staff
o Presenting with the wow factor
o Chairing meetings
o Report Writing
o Telephone skills
o Handling grievances
o Performance management
Teambuilding
o Identifying the skills and influences required to build and maintain teamwork
o Focusing on individual and team goals
Interviews Skills
o Preparing for an interview
o Communicating clearly effectively
o Dealing with conflict

Outcomes
Each delegate will be asked to complete the following post module assignments;

Chairing a Meeting - Live Environment
Presentation - Training Environment (Individual & Group)
Coaching Plan
How to improve a weak/strong performer
Written report - Program key learning points and applications