The Art of Delegation

Objectives
By the end of this course delegates will be able to;

Clearly identify what delegation is and the benefits of delegating more;
Develop the skills of delegating effectively;
Use the appropriate management style to gain the best results;
Develop the confidence and competence of individuals in your team;
Boost levels of motivation in the workplace;
Use a simple structure to delegate with confidence;
Deliver meaningful feedback and set achievable objectives.

Course Content
Below is an overview of the topics that are covered. (Please note that if this course is delivered on an in-house basis, the content can be tailored to meet your specific requirements and address any issues you may have.)

Introductions & Personal objectives
The Art of Delegation
o Why delegate?
o What is delegation?
Self Analysis
o Role
o Time/self management and leadership style
o Review of delegation approach
The principles of delegation
o Understanding your own role and management style
o Understanding your team
o Understanding why you are delegating
o Delegation as a motivational tool
Delegation skills
o Communication
o Preparation/planning
o The delegation meeting
o Monitoring
o Providing feedback
Barriers to delegation
o Why is it hard to let go?
o Dealing with poor performance
o What happens when things go wrong
The evaluation process
Putting it into practice
o Identifying an opportunity to delegate effectively
Action Plan

Outcomes
Each delegate will receive individual feedback and will be asked to complete a personal action plan to identify key changes to implement and skills to practice.