Disability Awareness
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How does it work?
This course will teach delegates how to recognise and deal with hidden disabilities as well as disabilities that can be easily identified. Disability equality awareness and diversity training is now a vital part of business life.
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Further Details
Who is this course for?
This course is hugely important to front line staff, it will enable them to:
find out who their customers with disabilities are
gain confidence about dealing with customers with disabilities
be able to identify potential barriers and solutions
This course will vastly improve you and your businesses customer service skills, it will enable your staff to deal more adequately with customers who may have a disability, training employees to provide equal access can deliver one of the biggest improvements in customer service.
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
