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UNDERSTANDING AND MANAGING STAFF PERFORMANCE

Training Courses

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Training course summary

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Who should Attend: Those who manage the day to day performance and outcomes of others. Those who need the skills and techniques to ensure staff perform at the peak of their individual abilities.

Regions:
  • All Areas
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

Learning Objectives:

By the end of the workshop delegates will be able to :
· Understand the causes of underachievement
· Prepare and Conduct a successful Performance Management meeting
· Understand and practise the Key Performance Management skills

Contents:

· Delegate and tutor introductions
· Review of session objectives
· The session in context
· Balancing Performance and Satisfaction
· Identifying causes of Poor Performance
· Key Steps to conducting an Effective Meeting
· SMARTER Objectives
· Managing different types of Performance
· The Key Interpersonal skills
· Maintaining Motivation
· Moving to Agreement
· Handling Emotions
· Activities and exercises
· Personal Action Planning for Improved Workplace Performance

· Duration: 1.0 day

Guide price

£650.00 Per day max. 10 delegates

 

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