Appraisal Skills (1 day)
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As a manager, it is vitally important that you can find ways to increase productivity and results of your team. Effective appraisal gives you the opportunity to review past performance, discuss and agree future performance targets and to plan future training and coaching needs. At the same time it offers the employee the opportunity of discussing their performance, knowing how they are performing and allowing them the opportunity to discuss their role and ideas for achieving agreed objectives. An appraisal, if done right, is the best opportunity you have to motivate, encourage, coach and improve productivity for the individuals in your team.
This appraisal skills course will equip delegates with all the necessary skills and knowledge to position the appraisal process in the right way, to prepare and deliver the process in a professional manner and to maximise the opportunity as a positive experience for both parties. This course will give you a number of approaches and techniques to ensure that the appraisals that you conduct are structured, balanced, productive and positive.
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Specific learning objectives:
At the end of the workshop, delegates will be able to: -
~Understand the purpose and benefits of performance appraisal, for both Appraiser and Appraisee
~Appreciate the consequences of delivering a poor appraisal process
~Understand the skills and qualities required of the effective Appraiser and self assess own strengths and development areas
~ Define what the annual appraisal interview covers
~ Appreciate the challenges of getting across ‘pictures’ of performance levels to the Appraisee, particularly when dealing with qualitative standards
~ Effectively prepare for the appraisal interview
~ Apply effective questioning techniques using the T.E.D. (Tell, Explain, Describe) and funnelling models
~ Develop their listening skills
~ Appreciate the range of development opportunities for the Appraisee, in addition to training courses
~Undertake an appraisal interview
~Deal effectively with more challenging Appraisees
