TEAM LEADER/SUPERVISOR DEVELOPMENT
Who Should Attend: For those new to the role or are about to be promoted. Those requiring the key competencies needed for successful management of others. For those taking their first steps into management.
Managing others is a difficult job. Made even more difficult if you have not been trained to do so. Come along and learn about the key competencies for effective and efficient management of others.
As with all of our Learning programmes the contents can be tailored to your specific requirements.
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Typical Contents:
Tutor and delegate introductions
· Agreement of course objectives/Learning Logs
· Defining the Role
· Planning and organising
· Communicating clearly
· Instruction giving
· How to Motivate the Team
· How to Delegate Effectively
· Dealing with Difficult People
· Managing Conflict
· Achieving Results
· Personal Time Management Techniques
· Action Planning
Duration:2.0 days
