Further Details
Objectives
On completion of the programme, you will be able to:
· Describe the role of a team leader
· Explain the key models for team working and team leadership
· Plan and apply communication skills
· Plan effectively the resources and time of yourself and your team
· Describe how people in a team may be motivated
· Understand how the role of team leader fits into your business
· Present a professional and positive image to your team and manager
Deliverables
· Diagnosis techniques & models to apply when dealing with leadership and motivation
· Basic skills and knowledge to ease the transition from team member to team leader
· How to build respect and trust within the team
· Listening techniques and communication exercises for improved team performance
· How to deliver sensitive messages and conduct team briefings
· How to develop a leadership role
· An understanding of team working, team structures and team development
· How to plan and prioritise
· Techniques for monitoring performance
· An overview of reporting and remedial action
· How to develop team members through support, coaching and delegation
Guide price
£855.00 |