Further Details
What is negotiation?
How does it differ from selling?
Why and when should you negotiate?
Increasing revenue and volume on schedules.
Using concessions and maintaining revenue.
Planning the negotiation.
Opening negotiations.
Tactics and bargaining.
Knowing when to stop.
Keeping control.
Dealing with deadlock.
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
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