Negotiation Skills For Non Salespeople
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As a result of the workshop, participants will improve their ability to: plan and prepare negotiations, adapt their approach to others, develop creative use of concessions and demands, handle deadlock and “awkward” situations.
Who Should Attend?
This course is aimed at those who wish to understand the skills of a good negotiator. Experienced negotiators will find it a useful refresher.
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Further Details
What is negotiation?
How does it differ from selling?
Why and when should you negotiate?
Increasing revenue and volume on schedules.
Using concessions and maintaining revenue.
Planning the negotiation.
Opening negotiations.
Tactics and bargaining.
Knowing when to stop.
Keeping control.
Dealing with deadlock.
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
This Training Course is offered "in house" at the following locations:
Enfield
Information provided is for information purposes only and no guarantees are made with regards to accuracy. It is advised that all details are checked prior to making a booking. Contents © 1999 - 2012. All rights reserved.
