Further Details
What is negotiation?
Why and when should you negotiate?
Planning the negotiation.
Setting objectives.
Knowing your bottom line.
Deciding on a strategy.
Using concessions and maintaining revenue.
Opening negotiations.
Key negotiation strategies and tactics.
Keeping control.
Dealing with deadlock.
Practice the tools you have learned - role-plays based on real life situations to identify individual styles, strengths and areas for development. This will enable you to experiment with new techniques and discover how the learning fits together.
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