Effective Management
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Other Management Training courses
| Managing in a Matrix |
| Foundation Management Development Programme |
A 2 day course designed for team leaders through to middle managers. The content has been tailored to teach both new and experienced managers of staff how to be more effective in the work environment. The course focuses heavily on technique, communication skills and management by objectives.
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The course covers the following topics:-
Managing the transition from team member to team leader
The planning process
The task execution cycle
Decision making
Time Management & Delegation
Managing conflict & problem employees
Discipline & Procedures
Gaining acceptance of change
The 'listening' manager
Management by Objectives
Effective Communication
Team Building
The importance of Key Performance Indicators(KPIs)
Staff appraisal
Interviewing technique
Some of the course content is trained using interactive role play which is recorded so that a constructive critique can be carried out afterwards.
