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Course Title: Part 1: Roles and Responsibilities of the Door

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Training course summary

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Content: Customer Care, Personal Skills, The Law, First Response Skills, Emergency Procedures, Arrest, Reporting Skills Part 2 Content: Understanding Aggression, Communication Skills, Creating Safe Territory, Intervention Skills, Aggression Diffusion Skills, Planning for Safety

Regions:
  • London
Delivery:
  • In House
Category:
Difficulty:
  • Introductory

Further Details

Part 1 Role and responsibilities of a door supervisor (15 hours) This covers: Appropriate behaviour for door supervisors Civil and criminal law Searching and arresting procedures Drugs awareness Recording incidents and crime scene preservation Licensing law Equal opportunities and discrimination Health and Safety at work Emergency procedures Part 2 Communications Skills and Conflict Management (15 hours) This includes: How to refuse entry and how to eject that reduces risk of conflict Identifying the types of incidents inside a venue and how to deal with them Understanding the law about arrest

Guide price

£100 Per Person

 

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